Falconcept Studios
Terms & Conditions

Read Dutch terms & conditions here.

1. General

1.1 Falconcept is a sole proprietorship, registered under Ravi Klaassens, located at Duivelshofhoek 11, 7546 BJ Enschede. In these terms and conditions, Falconcept is referred to as "Falconcept" or "the service provider," and the customer as "the client."
1.2 These general terms and conditions apply to all quotations, agreements, and services provided by Falconcept, unless otherwise agreed in writing. 

1.3 Deviations from these terms are only valid if agreed upon in writing.

3. Rates and Payments

3.1 Falconcept's rates are specified in the quotation and are exclusive of VAT unless otherwise indicated. 

3.2 Payment must be made within 10 days of the invoice date unless otherwise agreed in writing. 

3.3 In case of exceeding the payment term, the client is automatically in default, and a 10% per month interest is due on the outstanding amount.

5. Liability

5.1 Falconcept is not liable for any damage arising from the incorrect use of the delivered products, services, or designs. 

5.2 Falconcept's liability is limited to the amount paid by the client under the agreement.

7. Force Majeure

7.1 In the event of force majeure, Falconcept is not obligated to fulfil the agreement. Force majeure is defined as any circumstance beyond the control and influence of Falconcept, making it reasonably impossible for Falconcept to fulfil the agreement.

9. Cancellation and Refund

9.1 In case of cancellation by the client after the approval of the project definition, a cancellation fee is still owed to Falconcept. The exact amount and conditions are determined and documented in advance. 

9.2 If Falconcept has already started the design or development phases at the time of cancellation, the client is obliged to pay for the work already carried out according to the terms outlined in the agreement. 

9.3 Falconcept reserves the right to charge additional costs based on the work already performed and expenses incurred, as specified in the agreement between Falconcept and the client.

11. Communication

11.1 All communication between the client and Falconcept preferably occurs in writing, via email, or through another digital communication method. 

11.2 Falconcept is not liable for any damage or loss resulting from communication via electronic means.

13. Privacy and Data Protection

13.1 Falconcept will take all reasonable measures to safeguard the privacy of the client and any involved parties. 

13.2 Personal data will only be processed in accordance with applicable privacy legislation.

15. Applicable Law and Disputes

15.1 This agreement shall be governed by and construed in accordance with the laws of the jurisdiction agreed upon by the parties.

15.2 Disputes will be submitted to the competent court in the district where Falconcept is located.

Falconcept Studios, Terms & Conditions

These general terms and conditions were drafted on 2-2-2024 in Enschede. Falconcept reserves the right to amend these terms. The most recent version is always available on the Falconcept website.